Sathya Narayanan Annamalai Geetha, Google Sr. Customer Cloud Architect (19+ yrs), is a Stanford LEAD grad, Fellow-BCS, Dist. Fellow - SCRS & IEEE Sr. Member. Author of Enterprise-Grade Hybrid and Multi-Cloud Strategies, he is a recognized AI leader (Google President's Award), CAIO Circle advisory board member, and speaker who mentors underserved students. Adjudicator for CODiE, DevPost & SCRS.

Gaurav Deshmukh is a Staff Software Engineer, a Tech Lead at Guidewire Software with 10+ years of experience in full-stack development. He holds an MS in Computer Science and an MBA. He specializes in Java, NodeJS, React, and Terraform, focusing on building secure, high-quality No Code Low Code web applications platforms and innovative solutions.

Seetharamareddy (Seetha) Gowda is a seasoned Sales Technology and Financial Systems professional with over 14 years of experience spanning data engineering, data analytics, data science, and Artificial Intelligence. He has consistently partnered with business stakeholders and leadership teams to translate complex business challenges into impactful data and AI-driven solutions.

Aziz Jafri is a FMCG Sales Professional with 15+ Years of Experience in various leadership and sales roles. Aziz has worked across multiple organizations such as Reckitt, AkzoNobel, Nokia, Packages and SC Johnson (JV Partner-Packages) spanning across Pakistan, USA and the UK. Aziz holds an MBA from LUMS, Pakistan.

Sahaya is a Product Leader and Business Analysis Expert at BNY. She drives innovation through data-driven strategies, consistently delivering impactful solutions that optimize processes and enhance customer experiences. Renowned for her exceptional stakeholder management skills, she fosters strong relationships across the board to align business objectives and deliver transformative results.

Özgür has been working in Customer Services & Customer Experience functions in multi-cultural companies since 2001. He has worked in every position of Customer Service. He received calls, managed teams, managed projects, re-structured organizations, developed & improved Self-Service channels. Özgür’s expertise is mainly re-designing and re-structuring Customer Services & Customer Experience Departments.

Durga Krishnamoorthy is a seasoned Digital Product Management Leader with over 11 years of experience in Retail eCommerce and FinTech at Cognizant, Petco, TikTok, and EY. She is a sought-after speaker, patented inventor, and recognized for Forbes thought leadership and Media features across 1.2M readership backed by her strong credentials from Carnegie Mellon University.

Balakumar Ravindranath Kunthu, Managing Delivery Architect at Capgemini, is a seasoned technology leader with 28+ years of global experience in telecom OSS/BSS transformations, billing modernization, and enterprise data architectures. He specializes in cloud-native, AI/ML-driven platforms, enabling predictive insights, customer personalization, and operational efficiency.

Justin's career mission is to simplify complex healthcare systems, and he has spent more than a decade building excellent SaaS solutions and organizations that have done just that, including years spent as COO managing all post-sales operations and more recently as a General Manager owning an entire GTM motion at the intersection of healthcare, government, and education.

Apoorv is the lead AI/ML product management for Next Generation Siemens Grid Software in North America helping utilities accelerate the transition to clean energy and enabling 'speed to power' for AI competitiveness. Apoorv has expertise in Energy markets, optimization, cloud, AI and ML software strategy, and product development, working across utilities, financial services, and technology companies for over 20 years.

Physician turned digital health leader and medical informaticist with deep expertise in leveraging technology to advance wellness, population health, and patient-centered care. Experienced across mobile care, risk-based healthcare models, health insurance, primary care, and community health ecosystems.

Syed Kashif Rafi is a seasoned C-level executive with 20+ years of leadership in academia, strategy, marketing, and entrepreneurship. A global speaker and mentor, he serves on the Harvard Business Review Advisory Council and has led 200+ conferences, training, and industry events. With extensive international experience, multiple senior roles, and recognized Rotary service.

Prathap is an accomplished IT leader with over 21 years of experience in enterprise software development, test automation, and product lifecycle management. He oversees end-to-end product strategy, roadmap planning, stakeholder engagement, and delivery alignment across multiple digital platforms, customer service platforms.

Mr. Shankar Raj is a global IT and AI leader with 21+ years orchestrating high-impact digital transformation. At Fidelity, he leads enterprise digitization that strips out anti-digital friction at scale. A Fellow IETE, IEEE Senior Member, International Judge, and Global mentor, he is recognized for ethical, human-centered innovation in customer and associate experience space.

Christine is currently a Client Partner in the Comms sector and joined IBM in October 2021. Christine has 30 years of successful executive management experience in the global customer support industry, both on the product and service side of the business. Christine has worked in virtually every segment of the lifecycle.

Lakshdeep is an experienced professional in the Life Sciences sector, known for enhancing client relationships and driving customer growth. He has demonstrated strategic leadership through his skills in landscape assessments, launching excellence, negotiation, and developing patient journey maps. Lakshdeep excels in commercial deployment, marketing, and boosting sales force efficiency.