People's Choice Stevie® Awards for Favorite Customer Service
Starting with the 2027 edition of the Stevie Awards for Sales & Customer Service, winners in the Customer Service Department of the Year categories will be determined through a unique blending of the average scores of our professional judges and the votes of the general public. Nominees in these categories will be given images and other tools that they may use to encourage their customers, communities, employees, and others to vote for their organizations. (The public will see organizations’ names only, not the content of nominations.)
For every 1,000 votes a nomination receives, we will add a full point to the judges’ average score. For example, if a nomination receives an average score from the judges of 7.87, and the organization receives 850 public votes, we will add .85 to the judges’ average, for a final score of 8.72. Each Customer Service Department of the Year nomination that receives 2,000 or more public votes will be awarded a crystal People’s Choice Stevie Award for Favorite Customer Service, in addition to any other award the nomination may win.
The winners of the 2026 edition of the People’s Choice Stevie® Awards for Favorite Customer Service were:
- Airlines, Distribution & Transportation: DHL Express Worldwide
- All Other Industries: Dow Jones & Company Inc., New York, NY USA
- Consumer Product & Services: Hendrick Autoguard, Charlotte, NC USA
- Financial Services - 100 or More Employees: Banco do Brasil S.A, Brasília, Brazil
- Global Operations: UnitedHealthcare Provider Service Operations, Minneapolis, MN USA
- Healthcare & Pharmaceuticals: Golden Hour, Spring, TX USA
- Retail: L’Occitane en Provence, New York, NY USA
- Software - 100 or More Employees: Heavy Construction Systems Specialists, Sugar Land, TX USA
- Software - Up to 100 Employees: DataCore Software Inc, Ft. Lauderdale, FL USA
- Telecommunications: AireSpring, Clearwater, FL USA