Solution Provider Categories
These categories recognize the achievements of solution providers for sales, contact center, and customer service professionals.
Nominations that won in the 2026 Stevie Awards for Sales & Customer Service may be resubmitted for consideration in the 2027 awards. If they have been updated with recent achievements, they may be submitted to the same categories in which they won. If they have not been updated, they must be submitted to categories different from those in which they won.
Information required for entries in these categories include:
1. Written answers to the following questions, describing the nominated organization’s achievements since July 1, 2024, OR a video of up to five (5) minutes in length that answers all of the same questions:
a. Briefly describe the nominated organization: its history and past performance (up to 1,250 characters). Required
b. Outline the organization’s achievements since the beginning of July 2024 that you wish to bring to the judges’ attention (up to 1,500 characters). Required
c. Explain why the achievements you have highlighted are unique or significant. If possible, compare the achievements to the performance of other players in your industry and/or to the organization’s past performance (up to 1,500 characters). Required
d. Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination. (up to 1,500 characters). Optional
2. Optional (but highly recommended), add to your entry up to 10 webpage links and up to 10 document uploads to support your case to the judges. These might be press articles, press releases, videos, or images, for example.
185. Sales Consulting Practice of the Year
186. Sales Training Practice of the Year
187. Sales Outsourcing Provider of the Year
188. Digital Enablement Provider of the Year. Recognizing firms that provide tools, strategies, or systems to digitize customer or sales operations, enabling agility, automation, and omnichannel engagement.
189. Incentive, Rewards, or Recognition Provider of the Year
190. Customer Service or Call Center Consulting Practice of the Year
191. Customer Service or Call Center Training Practice of the Year
192. Sales or Customer Service Solutions Technology Partner of the Year
193. Contact Center or Customer Service Outsourcing Provider of the Year
194. Leadership or Management Training Practice of the Year
195. Sales & Service Ecosystem Enabler of the Year. Recognizing providers that integrate or manage multiple platforms and services, creating cohesive and scalable customer engagement ecosystems for their clients.