Ricky Arriola is the Founder and CEO of Inktel Holdings Corp, a leading business process outsourcing and customer experience company with operations across the U.S., Canada, Latin America, and Nairobi, Kenya. Under his leadership, Inktel has become recognized for its high-performance culture, client service excellence, and innovation in customer engagement, serving Fortune 500 companies, government agencies, and consumer brands. He has been honored as an “Ultimate CEO” by the South Florida Business Journal From 2015 to 2023, Ricky served two terms as a Miami Beach City Commissioner, chairing the City’s Finance Committee and overseeing a nearly $1 billion budget. He spearheaded voter-approved General Obligation Bond programs totaling nearly $600 million to fund infrastructure, parks, public safety, and cultural projects. Ricky is deeply committed to arts and culture, serving since 2004 on the Board of Trustees of the Adrienne Arsht Center for the Performing Arts, including a term as Chairman, where he helped secure the landmark $30 million gift that named the center. Nationally, he was appointed by President Barack Obama to the President’s Committee on the Arts and the Humanities and was an early organizer of the Young Presidents’ Organization (YPO) Miami Chapter. In his local community, Ricky proudly supports Big Brothers Big Sisters, Best Buddies, Nicklaus Children’s Hospital, and The Children’s Museum. Ricky earned his B.A. in Economics from Boston College, his Juris Doctor (J.D.) from St. John’s University School of Law, his M.B.A. from Harvard Business School, and a Master’s Degree in Urban Policy from the University of Southern California. An avid athlete and adventurer, he has completed marathons on multiple continents and Ironman triathlons worldwide.

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