The Stevie® Awards for Sales & Customer Service FAQ | The American Business Awards®

Frequently Asked Questions

About The Stevie® Awards
What are the Stevie Awards?
How many different Stevie Awards competitions are there?
What are the Stevie Awards for Sales & Customer Service?
Who are the sponsors?
Who stages the Awards?
How long have the Stevie Awards for Sales & Customer Service been in existence?
What are the categories?
What will winners receive?
Where can I find a list of past winners in the Stevie Awards for Sales & Customer Service?

Benefits of Participation
What are the benefits of submitting entries?
What sort of publicity can honorees expect to receive?

Submitting Entries
Who can be nominated?
Who can submit entries for consideration?
Does a company have to be publicly held to be able to submit entries?
Can government agencies and non-profit organizations submit entries?
When is the entry deadline?
Are there entry fees?
Are there any fees associated with being a Stevie Award entrant outside of entry fees?
Can entry fees be waived or reduced for non-profits and government organizations?
Where can I see examples of entries that other companies have submitted?
Are entry forms kept confidential?
Why are the submission requirements for most categories so loosely defined?
What is the difference between an "department" category and a "team" category?

Judging
Who are the judges?
How can I apply to be a judge?

Awards Ceremony
Will the awards ceremony be broadcast?
When will the awards ceremony take place?
What will it cost to attend the awards ceremony?
Are Stevie winners required to attend the awards ceremony?

Awards
How many Finalists and Stevie winners will there be?
Will Stevie winners receive an award?
Will Stevie winners and Finalists be able to purchase additional awards?

Q: What are the Stevie Awards?
A: The Stevie Awards are the world's premier business awards. The mission of the Stevie Awards is to recognize and generate public awareness of excellence in the workplace worldwide.

Q: How many different Stevie Awards competitions are there?
A: There are currently nine Stevie Awards competitions: The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, the Stevie Awards for Technology Excellence, the Asia-Pacific Stevie Awards, the German Stevie Awards, and the Middle East & North Africa Stevie Awards.
The American Business Awards are open to all organizations with operations in the U.S.A.
The International Business Awards are open to all organizations worldwide.
The Stevie Awards for Great Employers honor the world's best companies to work for and the human resources teams, professionals, suppliers, consultants, and products and services that help to create and drive great places to work.
The Stevie Awards for Women in Business are open to all women executives, business owners, and the organizations they run worldwide.
The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals.
The Stevie Awards for Technology Excellence celebrate the remarkable accomplishments of individuals, teams, and organizations shaping the future of technology across all industry sectors. Individuals and organizations worldwide are eligible to enter - public and private, for-profit and non-profit, large and small.
The Asia-Pacific Stevie Awards recognize innovation at organizations in the 29 nations of the Asia-Pacific region.
The German Stevie Awards are open to all organizations operating in the six European nations in which German is an official language.
The Middle East & North Africa Stevie Awards recognize innovation at organizations in 18 nations in the MENA region.

Q: What are the Stevie Awards for Sales & Customer Service?
A: The Stevie Awards for Sales & Customer Service are an awards program produced by the Stevie Awards. The mission of these awards is to recognize the accomplishments of customer service, call/contact center, business development, and sales professionals worldwide.

Q: Who are the sponsors?
A: The sponsors include many of the leading business-to-business publishers and marketers in the U.S.

Q: Who stages the Awards?
A: The awards are produced by Stevie Awards, Inc., a private company that stages the nine annual Stevie Awards competitions.

Q: How long have the Stevie Awards for Sales & Customer Service been in existence?
A: The awards were first conferred in 2006.

Q: What are the categories?
A: There are more than 150 categories, recognizing customer service, sales and business development professionals, teams, and organizations, plus AI innovation, thought leadership, solution providers and solutions and implementations. There are many new categories for 2026. For a list of categories, click here.

Q: What will winners receive?
A: The top-scoring qualifying entry in a category is declared the Gold Stevie Award winner. Other qualifying entries are named as Silver or Bronze Stevie Award winners. (See this explanation of the judging and awards process.) Gold Stevie winners receive a Gold Stevie Award trophy. Silver and Bronze Stevie winners receive a Silver or Bronze Medal, and have the option to purchase their Silver or Bronze Stevie Award trophy. To learn more about Stevie, click here.

Q: Where can I find a list of past winners in the Stevie Awards for Sales & Customer Service?
A: Click here for the list of 2025 Stevie Award winners. You may also search all Stevie Award winners in all eight of our competitions since 2004.

Q: What are the benefits of submitting entries?
A: There are benefits to preparing and submitting entries, and benefits to winning a Stevie Award.
The benefits of researching, writing, and supporting your entries themselves are significant. You'll develop succinct, compelling stories of achievement that can be used elsewhere to help tell your corporate story.
The employee-relations benefits can be significant. When you submit entries, you're telling your employees that you recognize and appreciate their accomplishments and believe that their achievements are worthy of national recognition.
The benefits of becoming a Gold, Silver or Bronze Stevie Award winner will also be significant. Winners can expect to receive a good amount of publicity. Plus we make tools available to honorees to help them leverage their awards.
Finally, you'll have access to all of the judges' comments about your entries and your business, which themselves may be invaluable testimonials to your success.

Q: What sort of publicity can honorees expect to receive?
A: The awards ceremonies will be videotaped and photographed, and winners will have access to these resources to help them celebrate their wins and generate awareness of their achievement. All Stevie winners will have access to tools such as winner logos and press release templates that they may use to publicize their wins to the press and their employees, customers, friends and followers.

Q: Who can be nominated?
A: Any for-profit or non-profit organization or individual anywhere in the world can be nominated.

Q: Who can submit entries for consideration?
A: Any person, group, or organization may submit entries.

Q: Does a company have to be publicly held to be able to submit entries?
A: No, any for-profit or non-profit organization or individual can submit entries.

Q: Can government agencies and non-profit organizations submit entries?
A. Yes, any organization may participate.

Q: When is the entry deadline?
A: There are three entry deadlines, including one early-bird deadline by which the entry fee is substantially discounted:

  • November 5, 2025: entry fees are discounted

  • December 4, 2025: final entry deadline

  • January 14, 2026: last chance to submit nominations with payment of $55/entry late fee

Q: Are there entry fees?
A: There are a number of categories for which there are no entry fees. For categories to which entry fees apply, early-bird entry fees are $285 per entry in the categories that recognize the achievements of individuals and $510 per entry in the categories that recognize entire organizations, teams and departments, achievements and new products and services. Entry fees will rise $45/entry on November 6. Add a $55 late fee for entries submitted after December 4.

Q: Are there any fees associated with being a Stevie Award entrant outside of entry fees?
A: No, after paying entry fees, there are no further requirements for winners. All winners have access to winner logos, press release templates, and more. Paying for shipping for your Stevie Awards and attending the ceremony are optional.

Q: Can entry fees be waived or reduced for non-profits and government organizations?
A: Non-profit and government organizations may request that their entry fees be reduced or waived. Organizers will decide on a case-by-case basis whether to waive or reduce entrants' fees.

Q: Where can I see examples of entries that other companies have submitted?
A: Click here to see the 2025 Stevie-winning entries. You may read the full text of most of the Gold Stevie-winning nominations.

Q: Are entry forms kept confidential?
A: Yes. The organizers ensure that only authorized judges will review entries, and that information about nominees is not released to anyone else without prior approval. Gold Stevie Award-winning entries will be published on the web site, but entrants will first have an opportunity to redact confidential information from them before publication.

Q. Why are the submission requirements for most categories so loosely defined?
A. The submission requirements are loosely defined in recognition that every organization is unique in its culture, its accomplishments, and in how and why it seeks recognition. The submission requirements are structured so that each organization may determine and cite its own achievements in its own way. More strictly defined requirements would narrow the focus of the awards, which the organizers did not want to do.

Q. What is the difference between a "department" category and a "team" category?
A. A department represents everyone who works in a particular discipline or function within an organization. For example, everyone who works in marketing in a company, regardless of their role or position, is part of the marketing department. A team, on the other hand, is a small group of people from one or more departments. For example, a customer service team that serves a particular client, or a marketing team that focuses on a specific industry.

Q: Who are the judges?
A: More than 200 professionals around the world will participate in the judging process for the 2026 awards. See the list of the 2025 judges.

Q: How can I apply to be a judge?
A: To complete the application to be a judge, click here. If your application is accepted you will be able to participate at your convenience online. You can still be a judge and submit entries - you won't be assigned categories in which you're an entrant.

Q: Will the awards ceremony be broadcast?
A: Yes, the awards ceremonies will be livestreamed. The presentations will also be recorded and published on the Stevie Awards' YouTube channel.

Q: When will the awards ceremony take place?
A: The awards will be presented during a gala event on Thursday, March 5, 2026 at the Marriott Marquis Hotel in New York City.

Q: What will it cost to attend the awards ceremony?
A: Pricing for the awards banquet will be announced when winners are notified in late January.

Q: Are Stevie winners required to attend the awards ceremony?
A: No, attending the ceremony is optional, but is a great opportunity to accept your awards on stage in front of business peers and the Stevie Awards Livestream audience, take photos on the red carpet, and give an acceptance speech that is filmed by professional videographers.

Q: How many Stevie Award winners will there be?
A: The number of winners will be determined by the number and quality of entries submitted. All entries that receive a high average score in judging will automatically become Stevie winners. The highest-scoring qualifying entry in a category will be named the Gold Stevie winner. Other qualifiers will receive Silver or Bronze Stevie recognition based on their final average scores.

Q: Will winners receive an award?
A: Yes. Gold Stevie Award winners will receive a Gold Stevie Award trophy. Silver and Bronze Stevie Award winners will receive a Silver or Bronze Medal, and have the option to purchase their Silver or Bronze Stevie Award trophy in the Stevie Awards Store. Winners who attend the optional awards ceremony will receive all of their awards there. Winners who are unable attend will have the option to pay a shipping fee to receive their award(s) at their home or office.

All trophy and medal orders are verified by the Stevie Awards to ensure that only winning organizations are purchasing awards.

Winners are not required to attend the award ceremony or receive their trophy in order to retain their status as a Stevie winner.

Q: Will Stevie Award winners and Finalists be able to purchase additional awards?
A: Yes. Gold Stevie winners will receive a Gold Stevie trophy if they attend the award ceremony or pay the shipping fee, and will have the opportunity to purchase duplicate trophies. Silver and Bronze Stevie winners will receive a Silver or Bronze medal, and will have the option to purchase a Silver or Bronze Stevie trophy in the Stevie Awards store - and/or additional medals. All honorees will also have the option to purchase commemorative wall plaques, certificates, lapel pins, and more.

All trophy and medal orders are verified by the Stevie Awards to ensure that only winning organizations can purchase awards.

A wide range of duplicate awards and other commemorative items are available for purchase at https://StevieAwards.MyShopify.com.