Aires - Best Global Sales Team

Aires delivers best-in-class global and domestic relocation solutions and mobility program management. Aires focuses on people, process, and technology to deliver world-class service. The company maintains accredited ISO registrations for its Quality, Environmental, Information Security Management, and Privacy Information Management systems.

The Aires sales team has established a remarkable legacy of excellence through consistent performance and ethical business practices. Our 98% client retention stands as testament to our commitment to relationship management and service delivery that exceeds expectations.

With an impressive nearly 60%-win rate on new business opportunities, our team demonstrates exceptional ability to understand client challenges and articulate Aires' value proposition effectively. This success stems from our consultative approach that prioritizes listening over selling. Our ethical business foundation, established by leadership's unwavering commitment to integrity, differentiates Aires in the marketplace. This manifests in transparent pricing models, honest communication about capabilities, and solutions that genuinely serve transferee interests rather than maximizing profit margins.

The team's success is further evidenced by:

• Consistently high client satisfaction scores.
• Ensuring mutual success in the sales process but more importantly contributing to our high retention rate of 98% year over year.
• Customized solution development rather than one-size-fits-all approaches.
• Proactive market education initiatives benefiting the broader industry such as technology roadshows and global roundtables on various topics.

Outline the team's achievements since July 1, 2023 that you wish to bring to the judges' attention (up to 1,500 characters):

When industry uncertainty peaked during the pandemic, Pam Dunleavy, Aires' Vice President of Sales & Marketing implemented a strategic pivot that ensured Aires not only survived but thrived. As in-person meetings resumed, she established a disciplined 4x4 reporting framework. This framework ensured that the sales team was conducting four existing, four new, four discovery/progressive, and four entertainment meetings each month that revitalized our market presence and drove exceptional results. This targeted focus on key opportunities and territory changes help support a new lens view and accelerate opportunities. We have seen our win rate increase five percentage points in 2025 due to this.

This aggressive yet methodical approach to sales engagement, combined with our ethical business foundation established by leadership, differentiates Aires in the marketplace. We've maintained transparent pricing models and honest communication while adapting to rapidly changing market conditions which has led to retaining existing clients and signing new business opportunities.

On top of this, Aires' practices strive far beyond the call of hitting metrics. We want to be known for transparency and ethics and were bronze-award winning in the Ethical Sales category from the Stevie Awards for Sales & Customer Service last year. Notably showing real-life, anonymized examples of how we achieve transparency, ethics, and continue to foster a reputation for this in the industry.

Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 1,500 characters):

In an industry defined by volatility and sudden market shifts, Aires' sales achievements stand out not merely as numbers, but as evidence of our adaptive resilience. While competitors struggled with pandemic-era disruptions and subsequent economic uncertainties, our team maintained a remarkable 98% client retention rate and nearly 60% new business win rate by embracing three foundational principles.

First, consistency in service excellence amid changing conditions has been our cornerstone. Second, we've demonstrated willingness to strategically reevaluate our market position when signals indicated necessity. Third, we've maintained an unwavering commitment to relationship cultivation beyond transactional interactions. This relationship-first philosophy proved especially powerful when in-person engagement resumed post-pandemic.

We've seen tangible results based on our leadership's emphasis on personal engagement. Human connection remains a hallmark of Aires' DNA in all that we do, resulting in successful relationships with our clients.

Our ethical foundation, established by leadership's commitment to integrity, further distinguishes Aires through transparent pricing, honest capability discussions, and solutions prioritizing client and transferee satisfaction over profit maximization.