Anurag Jindal: Outcome-Based Digital Transformation Leader Driving Measurable Enterprise Value

Founded in 2008, Vertisystem (A MOURI Tech Company) delivers innovative IT solutions in Digital & Application Services, Enterprise Solutions, Data & Analytics, Automation & Quality, Cloud & Infrastructure, Managed & Business Services. With expertise in dynamic industries, we help businesses modernize IT, harness data insights, and drive digital agility as part of MOURI Tech's global network.

Briefly describe the nominated organization: history and past performance (up to 1,250 characters):

Anurag "AJ" Jindal is Vice President & Technology Client Partner at Vertisystem (a MOURI Tech company) with 18+ years turning digital strategy into measurable outcomes. He codified an Outcome-Based Services (OBS) playbook that ties SLAs/KPIs to ROI and sustains performance through daily ops reviews and MBR/QBR governance.

Across healthcare, retail, manufacturing and fintech, AJ has scaled portfolios with 115% YoY revenue growth, $10M+ renewals, 99.9%+ availability, 90%+ CSAT, 25-35% OPEX savings, and teams grown from 50+ to 600+.

He leads AI, cloud and data modernization through multi-region migrations, SRE unification, multilingual service desks, and lakehouse/ETL rationalization, using reference architectures, FinOps guardrails and audit-ready controls to reduce risk and time-to-value.

Earlier roles at HCL America, Netmagic (NTT), Tulip Telecom and Reliance Communications built his foundation in managed services, infrastructure and enterprise solutions.

An IEEE member and industry judge/reviewer, AJ's thought leadership is pragmatic: playbooks, dashboards and renewal-backed results that make digital transformation measurable, repeatable and trusted.

Outline the organization's achievements since July 1, 2023 that you wish to bring to the judges' attention (up to 1,500 characters):

Since July 1, 2023, Anurag "AJ" Jindal, VP & Technology Client Partner at Vertisystem, has turned AI, Data, and Cloud strategy into measurable value via his Outcome-Based Services (OBS) playbook: define outcomes, map SLAs/KPIs to ROI, and govern with daily ops plus MBR/QBR.

Representative Client Gains: For a Fortune-50 cloud leader, AJ standardized multi-region migration patterns to de-risk cutovers at scale; at Stanford Medicine, he compressed cross-system data syncs from >24 hours to ~4-6 hours with audit-ready controls; for VMware, he led SLA-driven managed services that delivered predictable uptime and savings; and for Prologis, he engineered a 24×7×365 multilingual desk with 99.9% uptime and 80%+ CSAT, governed through daily/MBR/QBR cadence.

M&A Catalyst and Public-Scale Readiness: AJ played a key role through M&A (Vertisystem's acquisition by MOURI Tech), introducing public-company rigor through governance, metrics, and operating cadence.

Industry stewardship: Active IEEE member, judge/reviewer, and keynote speaker, spreading OBS best practices, mentoring, scaling and leading global engineering teams.

Scaled a boutique into an enterprise platform: Grew Vertisystem from <50 to 600+ employees across 15+ locations, serving 150+ customers and reaching $100M+ revenue while integrating public-company rigor post-M&A.

Operationalizing Outcomes at Scale: delivered 25-35% run-ops savings, 99.9%+ availability, 90%+ CSAT, 115% YoY growth, and $10M+ in renewals, delivering auditable, repeatable performance.

Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 1,500 characters):

These achievements are unique because they convert "thought leadership" into contract-level accountability at scale. While many providers still sell time-and-materials or isolated SLAs, AJ's Outcome-Based Services (OBS) playbook hard-links SLAs/KPIs to ROI and governs them in a dailyMBRQBR rhythm. The impact is clear: 25-35% run-ops savings (vs single-digit gains common with lift-and-shift MSPs), 99.9%+ availability on 24×7 desks, 90%+ CSAT, and $10M+ renewals with 115% YoY growth-delivered in an M&A year when peers often stall.

Technically, competitors "pilot" AI/Cloud but rarely industrialize. AJ standardized multi-region migration patterns and cutover gates so moves ran factory-style with zero P1 incidents, unlike the one-off runbooks and weekend fire-drills typical in the market. In healthcare, compressing cross-system syncs from >24 hours to ~4-6 hours with audit-ready controls outperforms legacy overnight batches and directly improves compliance and clinician experience.

Organizationally, few leaders scale a boutique into a public-scale platform without losing speed. AJ helped grow from <50 to 600+ employees, 15+ sites and $100M+ revenue, then applied public-company rigor post-acquisition so portfolios could be integrated without customer disruption. Versus our pre-OBS baseline, fragmented SLAs, ad-hoc cadences showing the current model is auditable and repeatable, producing predictable uptime, measurable savings, and renewal-led growth that outpaces typical MSP performance.

Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 1,500 characters):

Below attachments and Links substantiate the nomination's claims with auditable detail:

• OBS Playbook & Metrics: Describes the codified model (outcomes defined up-front, SLAs/KPIs mapped to ROI, DoD/FinOps guardrails) and reports renewal-backed results: 25-35% run-ops savings, 99.9%+ availability, 90%+ CSAT, 115% YoY growth, $10M+ renewals - URL Press release
• Enterprise Scale & M&A Readiness: Vertisystem's growth from <50 staff to 600+ across 15+ locations (triple-digit-million revenue) and the post-acquisition governance cadence introduced to sustain scale - URL Press release
• Independent validation: Executive recommendations, client testimonials, and published success stories.
• IEEE & professional service: IEEE member; widely cited judge/reviewer across awards, journals, and conferences.
• Keynote presence: Invited speaker shaping global discourse on AI, cloud, data, and outcome-based services.
• Business results: Evidence of revenue growth, cost optimization, reliability, and compliance tied to SLAs/KPIs.
• Global impact: Programs and platforms adopted across regions, advancing industry and societal outcomes.

Together, these attachments provide line-of-sight from playbooks execution cadence measured results, validating claims with specific metrics, controls, and renewal outcomes.